888.295.5647
Family owned since “1984” - Warranty Policy

Venting Requirements

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  1. EIKLOR FLAMES® gas logs systems must be installed in a ‘Class A’ fully-vented, solid-fuel burning fireplace constructed of noncombustible materials.
  2. To prevent accidental closing of the fireplace chimney damper, the fireplace chimney damper must be: a) welded FULLY OPEN or b) completely removed or c) FULLY OPEN using a damper stop installed on the edge of your damper plate.
  3. Your fireplace chimney must have a permanent vent opening to the atmosphere of not less than 54″ square or round and must adhere to: noncombustible hearth extending minimum 18″; noncombustible lintel area extending minimum 8″; noncombustible materials extending minimum 4″ on both sides of fireplace opening.
  4. Fireplace Screens or glass doors are optional. The fireplace screen must have openings for introduction of combustion air. Keep your fireplace glass doors OPEN during operation and have your fireplace screen CLOSED during operation.

 

ALL EIKLOR FLAMES® GAS LOGS SYSTEMS MUST BE INSTALLED BY A LICENSED PLUMBER, LICENSED GAS FITTER, OR IN SOME
LOCALITIES A QUALIFIED SERVICE TECHNICIAN, IN ACCORDANCE WITH ALL LOCAL, STATE, AND FEDERAL CODES.

QUESTIONS ABOUT ORDERING?

We are committed to customer service and exceeding customer expectations.
Please get in touch with us regarding any questions, or concers, you may have regarding our products.

WE'D LOVE TO HEAR FROM YOU

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CUSTOMER SUPPORT

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We are committed to customer service and exceeding customer expectations.
Family owned since 1984.

Address:

282 E. Pivot Point Road

Paoli, IN 47454 U.S.A.

Phone:

888.295.5647 - Toll Free

812.723.3633 - Headquarters

812.723.5708 - Fax

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